Posted: Aug 2, 2010 12:38 pm
So I went to the BBQ Shop for the first time in awhile Saturday night (nothing against it, I just love Cozy and Payne's so much that anything else seems wrong). Had a large group of people with us, half locals and half out-of-towners, including a Commercial Appeal photographer, a guy who works for the Memphis Chamber, an Indie Memphis rep, and the guys who did that Dock Ellis LSD No-No video.
Food was good, but the service SUCKED. We were in by 8 pm, and granted it was a party of 10 or 12 folks, but they couldn't have been less happy to take care of us. They never offered us a chance to order a second round of beers, and the food took more than an hour to come out of the kitchen, and by then the waitstaff was chomping at the bit to get off work, so they just swept the floors around us and, except for frequent glares, ignored our table until they could whisk away our plates and run our credit cards. I had a friend meet us up there who wasn't eating or drinking, and they'd locked the door and ignored her until she called me on her cell phone to let her in.
I still tipped a little over 20 percent, but I'm not in a hurry to go back, and my point of being all name-droppy in the above paragraph is that there were some other folks there who wine and dine people all the time who probably won't return either.